FAQs

There are no delivery charges for Domestic orders but for International orders, you will have to pay extra charges that will be added to your total amount at the end of checkout.

We have various payment options available for you to conveniently
pay for your order. We accept American Express Card, Apple Pay, Google Pay, Maestro Card, Mastercard, Paypal, Visa card, and Paytm for all types of
Domestic and International payments.

The list of banks is given during the payment checkout process that is accepted by us as a payment option for Domestic and International payments.

All the payments are accepted through the debit cards listed during checkout.

All the payments through Net Banking are accepted by the listed bank accounts with adequate facilities.

Yes, cash on delivery is available with no extra charges during the
delivery.

You can cancel your order anytime through our website before making the payment or before the invoice for the product is generated.

The return window for your order is 14 days from the date of
purchase. For a return to go through successfully, make sure to return the item in the same condition that you received, unworn and unused, with tags and in its original packaging.

The return policy says that if the product has any defects, is
damaged, or does not match the original item, you can request a return at care@rijac.com. Once
your return is accepted, we will send you a return label along with
instructions on what to do further and where to send the package.

Once your return is received and inspected by us, we will make the
refund to the same payment method. Please see that the refund might take some time to happen depending on your bank.

We have an easy exchange policy for up to 7 days if you don’t like
the product or have an issue with the same.

No, you do not have to pay for the return of the shipment on your return order.

Items that are purchased in sale or through gift cards are not eligible for a return. Also, one cannot return personalised items.

Yes, we provide our customers with a no questions asked policy for a smooth return and exchange of the product.

You will receive the refund in your original payment account.

You can write a mail to us at care@rijac.com or contact us via WhatsApp any time on 8097046999.

Please connect with customer care at care@rijac.com for the same.

The delivery of the product will be made through bluedart, delivery, Xpress bees, FedEx, aramex , Shree Anjani courier, shadowfax, India post. We also deliver all our parcels from shipping aggregator shiprocket.

We make deliveries all over India.

For Domestic orders, our delivery time is 4-5 working days, but we deliver within 2-3 days on average. And for International orders, we take around 7-20 working
days, depending on the location of the country.